Key Responsibilities
- Lead and oversee all core operational functions — including sales, supply chain, distribution, Plant Operations, Product— ensuring efficiency and alignment with strategic objectives.
- Own the company’s P&L; monitor financial performance, ensure cost discipline, and drive profitability.
- Build and scale resilient systems and processes that support sustainable growth across general trade and other channels.
- Make fast, data-backed decisions under pressure and ensure that the organization stays agile and responsive to market changes.
- Create and implement SOPs to ensure smooth functioning of field operations, sales distribution, warehousing, and logistics.
- Collaborate with cross-functional leaders to drive performance KPIs across departments.
- Mentor and coach mid-level managers, helping to build the next generation of leadership.
- Track industry and competitor movements to pre-emptively adapt strategy and operations.
Key Skills
- Energetic and adaptive leader, capable of thriving in dynamic environments.
- In-depth understanding of General Trade operations, including channel distribution, retail sales, and dealer/stockist networks.
- Ability to develop and implement operational strategies that drive efficiency and scalability.
- Competence in process design, cost optimization, and system implementation.
- Decision-making ability with a bias for quick, effective action.
- Strong people management and leadership skills to foster performance-driven teams.
- Proficiency in leveraging ERP/CRM tools and business dashboards for operational tracking and decision support.
Personal Attributes
- Strategic thinker with execution focus
- Assertive, proactive, and self-driven
- Strong communicator and problem solver
- Analytical, detail-oriented, and process-focused
- Energetic and adaptive leader, capable of thriving in dynamic environments
Qualifications & Experience
- Bachelor’s degree in business, Commerce, or Engineering; MBA preferred.
- Minimum of 12 years of progressive leadership experience in sales-led organizations, preferably in FMCG, Consumer Durables, or General Trade-heavy industries.
- Proven track record of managing multi-crore P&L accounts with measurable success in revenue growth and cost optimization.
- Demonstrated ability to build scalable operational systems and manage cross-functional teams effectively.