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Global Account Manager

Job Category: Sales & Marketing
Job Type: Full Time
Job Location: Bengaluru
Reporting Relationship: Regional Vice President
Opportunities With: Our Clients

Job Purpose:

  • The Global Account Manager would be responsible for driving revenue growth through strategic account planning and high-level relationship management. Leverage thought leadership to align services with client needs, lead global sales teams, and ensure compliance with internal controls and business ethics.

Key Responsibilities:

  • High-performance global career sales professional focused on managing the sales of products and/or services to global accounts that operate across both domestic and international regions to ensure attainment of revenue and profit objectives.
  • Able to leverage thought leadership to position services that are supported by products.
  • Formulate account strategies that include detailed account information, decision-makers & influencers, identify strategic business challenges and priorities, and take the lead in analyzing historical information and prioritizing opportunities critical to the account revenue growth.
  • Develop and maintain business relationships at the customers’ headquarters/executive level.
  • Provide leadership and coordination, directly and/or indirectly, for the locally focused sales teams in multiple countries.
  • Responsible for developing and implementing strategies to grow the organization’s business; executing contracts, account strategies and brand forecasting; and collaborating with global account manager team to execute global strategies.
  • Ensure professional sales coordination, account planning and forecast/report sales activity. Must act as designated design, technical or scientific expert and leverage/connect Steelcase resources to develop closer client relationships when needed.
  • Provide formal leadership to a selling team (e.g. account-team leader responsibility etc.).

Qualification & Experience

  • Business/related degree or equivalent experience required from premium institutes.
  • The executive must have 12-15 years’ experience sales leadership / account management experience (preferably 3-5 years in similar global role)
  • Demonstrated ability to build and maintain key relationships to collaborate with impact with multiple influencers and decision makers (A&D, Real Estate, Contractors, Service providers, consultants…)
  • One foreign language is desired.
  • Experience of managing premium product category.

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